2nd line Systems Engineer (Defence)

Location: London,Surrey

Salary Range: 40000-40000£ / year Job Type: Permanent

Job Description

Job ID: 1078 January 18, 2023 +447398956950

o provide professional IT managed service support, inclusive of reactive and proactive support. You will bring a high degree of technical infrastructure and networking expertise in a predominantly remote support role, whilst understanding the need to travel to site as and when required.

Responsibilities:

Troubleshoot, and resolve technical hardware, software, operating system, application and connectivity issues in a timely manner
Physical hardware fault analysis and repair
Perform routine and proactive infrastructure patching
Undertake preventative maintenance as identified
Attend client sites and provide IT support as directed
Write RFC’s to fix or enhance the service or to meet compliance requirements
Implement client change process to perform changes with due care and attention
Identify and own incident and problem tickets, ensuring SLA’s are met and tickets are regularly updated
Identify and escalate situations requiring urgent attention
Create, update and issue process documentation, operations manuals, and work instructions
Identify, own, and deliver continuous service improvement initiatives

Skills: VMWare ESXi vCentre and vSphere, Antivirus platform and ecosystem – ESET, Firewall and Switch CLI configuration, Confident using command line interfaces ,Knowledge of TCP/IP WAN/LAN and VLAN’s MPLS

Posted by: Kensington Recruitment

Phone: +447398956950

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Location: London,Surrey,UK

No of Vacancies: 2

Job Sector: IT, Software, Internet, Analytics

Job Type: Permanent

Experience: 5 - 5 Years

Salary Range/Rate: 40000-40000£/year

Posted by: Kensington Recruitment

Phone: +447398956950

Apply now

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