Content Creator & Customer Relationship Management

Location: Coimbatore,Madurai,Salem,Trichy

Salary Range: Rs. 3,00,000 - 4,20,000 / month Job Type: Permanent

Job Description

Job ID: 1476 January 9, 2025

Job Title:
Content Creator & Customer Relationship Management


Job Summary:
We are seeking a skilled Content Creator & Customer Relationship Manager to join our team. As a Content Creator, you will develop and implement a content strategy that showcases our brand's voice and message. As a Customer Relationship Manager, you will build and maintain strong relationships with our customers, ensuring their needs are met and their voices are heard.

Key Responsibilities:
*Content Creation (60%)*
1. *Develop content strategy*: Create and implement a comprehensive content strategy that aligns with each brand's goals and objectives.
2. *Create engaging content*: Develop high-quality, engaging content (blog posts, social media posts, videos, etc.) that resonates with our target audience.
3. *Manage content calendar*: Plan, schedule, and publish content across various channels, ensuring consistency and efficiency.
4. *Collaborate with cross-functional teams*: Work with designers, photographers, and other stakeholders to create visually appealing and cohesive content.

*Customer Relationship Management (40%)*
1. *Build customer relationships*: Foster strong, personalized relationships with our customers, ensuring their needs are met and their voices are heard.
2. *Respond to customer inquiries*: Address customer inquiries, concerns, and feedback in a timely, professional, and courteous manner.
3. *Provide customer support*: Offer support and guidance to customers, helping them navigate our products/services and resolve any issues.
4. *Gather customer feedback*: Collect feedback from customers, analyzing and reporting insights to inform business decisions.

Requirements:
1. *Education*: Bachelor's degree in Marketing, Communications, or a related field.
2. *Experience*: 2+ years of experience in content creation, customer relationship management, or a related field.
3. *Content creation skills*: Proficiency in content creation tools (e.g., Adobe Creative Suite, WordPress), with excellent writing, editing, and visual storytelling skills.
4. *Customer relationship management skills*: Excellent communication, interpersonal, and problem-solving skills, with experience in customer relationship management software (e.g., CRM systems).
5. *Analytical skills*: Ability to analyze data, track metrics, and make data-driven decisions.

What We Offer:
1. *Competitive salary*: A competitive salary range based on experience.
2. *Opportunities for growth*: Opportunities for professional growth and development in a dynamic and innovative environment.
3. *Collaborative team*: A collaborative and supportive team environment that encourages creativity and excellence.

Skills: Content creator, CRM, Customer Relationship Manager

Posted by: BCS Infotech

Phone:

Apply now    Back    Jobs by this Recruiter      Report this Recruiter

Location: Coimbatore,Madurai,Salem,Trichy,India

No of Vacancies: 2

Job Sector: Customer Services, ITES, BPO

Job Type: Permanent

Experience: 2 - 5 Years

Salary Range/Rate: Rs.3,00,000-4,20,000/month

Posted by: BCS Infotech

Phone:

Apply now

Similar Jobs

Senior Data Engineer

Salary: Rs. 10,00,000 - 22,00,000

Location: Bangalore / Bengaluru,Gurgaon

Customer Support Associate

Salary: Rs. 1,70,000 - 1,80,000

Location: Coimbatore

Technical Support

Salary: Rs. 2,40,000 - 3,60,000

Location: Bangalore / Bengaluru

Technical writer

Salary: Rs. 20,00,000 - 25,00,000

Location: Chandigarh

Client Relationship Manager

Salary: Rs. 1,00,000 - 3,00,000

Location: Jaipur

Floor Manager @ Jewellery Showroom - Trichy - Full time

Salary: Rs. 5,00,000 - 6,00,000

Location: Trichy

Java Developer

Salary: Rs. 4,50,000 - 7,50,000

Location: Delhi

BigData and Hadoop Ecosystems

Salary: Rs. 4,50,000 - 7,50,000

Location: Bangalore / Bengaluru,Chennai

Devnet Engineer

Salary:Not disclosed by recruiter

Location: Mumbai

Edge Computer Engineer

Salary:Not disclosed by recruiter

Location: Hyderabad

Business Development Manager

Salary: Rs. 5,00,000 - 10,00,000

Location: Hyderabad

Senior Python Developer

Salary: Rs. 12,00,000 - 25,00,000

Location:

Digital Marketing Executive

Salary: Rs. 3,00,000 - 3,60,000

Location: Hyderabad

Processing Manager/Back End

Salary: Rs. 4,00,000 - 7,00,000

Location: Hyderabad

Team Leader Sales

Salary: Rs. 5,00,000 - 8,00,000

Location: Hyderabad

Senior Counselor / Counselor

Salary: Rs. 3,60,000 - 4,20,000

Location: Hyderabad

Tele-caller

Salary: Rs. 2,10,000 - 3,00,000

Location: Hyderabad

Business Development Manager

Salary: Rs. 3,60,000 - 4,20,000

Location: Hyderabad

Finance Executive

Salary: Rs. 4,00,000 - 5,00,000

Location: Bangalore / Bengaluru

Gynecologist

Salary: Rs. 2,00,000 - 3,00,000

Location: Ahmedabad