Client Relationship Manager

Location: Jaipur

Salary Range: Rs. 1,00,000 - 3,00,000 / month Job Type: Permanent

Job Description

Job ID: 1543 May 20, 2025 8810718082

Key Responsibilities:
1)Build and maintain long-term, trust-based relationships with clients.
2)Understand customer needs and expectations through structured communication and regular check-ins.
3)Act as a liaison between customers and internal teams to ensure timely resolution of issues.
4)Handle communication with multiple stakeholders, balancing and resolving conflicting interests.
5)Prioritize and manage multiple client issues efficiently and transparently.
6)Collaborate with sales and marketing teams to drive engagement, upselling, and cross-selling opportunities.
7)Monitor key customer metrics (e.g., CSAT, NPS, retention) and take proactive measures to improve performance.
8)Develop and implement strategic plans for enhancing client retention and loyalty.
9)Identify and address at-risk accounts early with tailored retention strategies.
10)Maintain up-to-date CRM records and prepare client performance reports as needed.

Skills: Communication & Interpersonal Skills , Client handling and retention, Analytical & Problem-Solving Skills, Sales & Business Development, Working with sales, marketing, and product teams

Posted by: 4Fox Business Solution

Phone: 8810718082

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Location: Jaipur,India

No of Vacancies: 2

Job Sector: Internet, SaaS, Marketplace Platforms

Job Type: Permanent

Experience: 2 - 3 Years

Salary Range/Rate: Rs.1,00,000-3,00,000/month

Posted by: 4Fox Business Solution

Phone: 8810718082

Apply now

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